What to Know Before You Buy Tickets to Pearl Jam

How the band is trying to keep prices down

January 14, 2020

Pearl Jam has always fought the good fight in the uphill battle to make their concerts affordable, and this year the band is doing something different to try to keep tickets in the hands of true fans.

“To give fans the best chance to buy tickets at face value for this tour, Pearl Jam has decided that tickets will be mobile only and strictly non-transferable,” the band said in a statement. That does not apply in New York and Colorado where transferability is required by state law.

The 2020 Gigaton tour will be using Ticketmaster SafeTix for ticketing. Mobile tickets will be issued in all cases and they require a smartphone to display. Ticket purchasers will also be required to enter the venue with their guests.

While the policy does appear to come with an inconveniences for fans, the other trade-off is that SafeTix are said to be counterfeit-proof because of a barcode that automatically refreshes every few seconds. But that also means screenshots do not work.

For ticket purchasers who need to unload their tickets, a fan to fan ticket exchange will launch on February 18th. Fans will be able to resell their tickets for the price they paid (including fees). There will be no additional fees charged to exchange users for buying or selling tickets.

The Gigaton tour begins on March 18th in Toronto, less than two weeks before Pearl Jam’s 11th studio album of the same name is released. Tickets go on sale to the public on January 24th.

It has been seven years since the band’s last LP, a time period that saw them lose close friend Chris Cornell and grapple with a political climate that doesn’t agree with the socially conscious group.

“Making this record was a long journey,” guitarist Mike McCready said. “It was emotionally dark and confusing at times, but also an exciting and experimental road map to musical redemption. Collaborating with my bandmates on Gigaton ultimately gave me greater love, awareness and knowledge of the need for human connection in these times."

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